On Top Roofing

Kevin W

2 months ago

Last year Lifetime Roofing, which is now part of On Top Roofing, replace my roof in Park City. I have 16 solar panels and Lifetime Roofing used a contractor to remove and reinstall the solar panels. The reinstall was sloppy. The panels are not where they were originally, off by a foot or two and not symmetrical. I've also had many problems with my solar going offline since having the roof redone. Very frustrating. Lifetime Roofing also removed all the roof heating cables and replaced only a fraction. I noted that when the work was complete and they did reduce the cost a bit. I was able to install new heating cables but I wish they would have simply done it correctly in the first place.

Gary Fullmer

a year ago

$65K for a new metal roof and 2 years later they won't call me back to seal holes in the roof they installed. 6 weeks and 3 rain storms later and I still have holes in my roof. We have called 10+ times to their office line and many times to the sales rep's voicemail. I can't believe a company would operate this way. Why won't you call us back? Why won't you come seal the hole in our roof that you promised to do? The office staff (it's a paid answering service) apologizes and takes a message but nobody ever calls back. We leave voicemail after voicemail with the sales rep and he never calls back. The owner was supposed to call us, but hasn't. For my warranty (which I doubt they would ever stand behind based on this experience) I need them to do the work, but they are just ignoring us. We've even received a bid and agreed to pay, but nothing. We've resorted to now paying a competitor to come and service our roof. I wish we had used a reputable company. The work quality was average - pretty sloppy cuts, screws poking through the metal roof, and other things you wouldn't see unless you actually get on your roof and check.

dave nash

a year ago

First question: Would I use Lifetime Roofing again to replace my roof? Answer: absolutely yes Second question: Why? Answer: We needed our roof replaced as well as several skylights replaced. Aaron was next door replacing our neighbors roof, so I asked him to come over and give us a bid. I'm glad I did. He was knowledgeable and very helpful. He explained all the options and also did additional research for our skylights. He did not try to upsale, but gave honest, informative answers. We had received several bids, but decided to go with Lifetime Roofing. We scheduled a time and their crew came out. They did a great job. They were easy to work with and helpful throughout the process. If you need a roof, make sure you give them a call.

Jared Linderud

a year ago

I hired Lifetime Roofing for a project to completely remove my existing roof down to the studs, including taking down my solar panels, and then install a new roof. I worked with Aaron who was the project lead and he did a great job of walking me through the whole process while providing helpful insight without trying to upsell me on unnecessary features. The project was completed on time and was true to the quote. Aaron and the team went the extra mile at each opportunity to ensure a quality installation and I am very happy with my much improved new roof.

J Patton

a year ago

We are really happy we met Doug with Lifetime Roofing. He came over a few times to answer questions and find solutions to our previous leaks between our roof and patio cover. We were able to get our roof with upgrades (ridge vent, valley metal flashing, shingles, etc.) for the same price as other roofing company quotes without those upgrades. The work was done quickly without a lot of mess all over. And Doug insured that everything was clean after the project was completed.