Sunbelt Rentals
A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With a vast network of locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Why rent with us? Our people make it happen Ready to support you every step of the way, our knowledgeable and experienced team of problem-solvers is passionate about delivering an unrivaled customer experience. You can find everything you need fast Our vast and highly diversified product portfolio allows you to secure the right tools and equipment needed for jobs across a variety of applications, environments or industries. We have solutions for every project From a single rental to a long-term turnkey solution requiring technical expertise and engineered design, we offer versatility across every phase of your project. Start Renting!
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Google Reviews
If I could give a 0 I would. Called and got a quote for a machine. Used the machine returned it and paid for it in the given time. 4 months later I get a bill for 3x more than the amount I already paid. Bait and switch. They sent me to collections! Lame company!!!!
Mostly a cluster. I tried to reserve a piece of equipment on their app. unfortunately, the app wasn't accepting ANY payment methods. So, I called in about a week in advance and made my reservation. When I arrived to pick it up, I was told a) they couldn't find my reservation, and b) the equipment I needed wasn't available, but they did have a smaller version. I accepted the smaller version, but was only able to complete part of my job. Returning equipment is also a cluster. Their return location signs are incorrect, because when I followed the signs, I was told I was in the wrong place for equipment returns. I then had to walk all the way back to the office to complete my return. If this wasn't the only equipment rental location available to me, I doubt I would return.
Showed up 7 minutes before my reserved rental. They spent 20 minutes checking to see if they had the equipment I had reserved. After another 5 minutes, I paid an went around to the back as asked. Spent 15 minutes waiting to have the correct item identified and potentially loaded in the back of my truck. Only one other person was back there and he was busy helping someone else. None of the 3 in the office could help apparently. 45 minutes and I left, got my money back. I rented from this locations many times in the past. Not sure what happened.
I recently used Sunbelt to supply some tools for a concrete slab I was pouring. This was my first time using Sunbelt. I met with KC and she was super helpful in organizing my reservations. I had a plate sander delivered, I believe by associate Brandon who called in advance and placed the item at a convenient spot for me and then sent me a picture to confirm. I also rented a towable gas powered concrete mixer. Pickup was easy and KC was flexible with drop off. The entire experience went perfectly so thank you to KC/ Brandon and the Sunbelt Heber City team.
Reserved a machine for my husband to pick up. Gave the employee a set time to pick up (unbeknownst to me he entered an hour later than the time I requested). I even asked if it could be picked up earlier and he stated yes, no problem. If I wanted it earlier, why would you enter an hour later as the requested pickup time? We understand that it takes time to prep the machine, but when they choose to chat and help other customers that arrived after my husband, it is frustrating. It took 2+ hours from arrival to actually getting the machine and out the lot. Even though we would give 4-Stars to the employees for being pleasant and apologetic, their execution is lacking and only deserves 1-Star. Lesson learned. Set your reservation time for 2 hours prior to when you actually need it or pack a snack because you'll be waiting a while.
