Edustaff

Anonymously Yours

2 months ago

Former corporate employee, Employee Service Department, Grand Rapids, Michigan. My voice could not be heard then, so hopefully it's heard now and guides you with your decision making of pursuing with the company. [ ] Unrealistic expectations (I can't emphasize this enough). [ ] Very difficult to get other departments to answer the phone prior to transferring a call. [ ] Management wants to hear your input to make the department better, but they ask the same questions on repeat when all other former concerns have either not been or are still being addressed. [ ] No sick leave. You only get 10 days of PTO the first and 2nd year and only half those days are rolled over into the next year. The other half is use or lose. [ ] Unpaid time off is only approved 2 months in the summer and any time Kent ISD is on break (etc. Spring and Christmas break). [ ] Management used to promote or lateral tranfer people based off of time in service or if they're favorable.This made a huge problem as some employees are NOT competent for a management role... then once in that role, upper management does nothing about it causing so may issues with the subordinates. Due to too many complaints, the company now post positions internally so everyone has the opportunity to interview. However, Management still picks who they favor. Therefore the interviews are a waste of others time and gets hopes up for nothing. [ ] Tasks are NOT provided equally in which causes alot of unfairness. [ ] Bad employees get rewarded while the good employees are left to pick up the slack causing burn-out. [ ] Majority of calls are absolutely draining. [ ] A lot of staff members do not do their job and get away with it; even after so many complaints are made by multiple people. It even went as far as management having our department make tallies on other departments on what they are doing wrong so they have proof and not just word of mouth or false complaints. But again, no change to the problem. [ ] The company grew too fast causing it to now be the typical corporate America vibe. [ ] Constantly being told lie after lie from management. [ ] It got to the point where anything my manager told me, I automatically had to assume it was a 'secret.' If I were to mention anything of the conversation to a fellow colleague, and my manager found out, I would be condemned. That was absolutely awful and mentally taxing. [ ] Management has been caught talking poorly of other staff members and/or subordinates. So here is your realistic expectations of what a new hire will be walking into.

Mae Ski

3 months ago

Absolutely the worst place I’ve ever worked. Edustaff does not support or advocate for its employees. School staff can treat substitutes poorly, make false accusations, and Edustaff will often accept those claims without conducting a fair or thorough investigation. The company profits from the hard work of its employees and contracts with numerous schools, yet fails to stand behind the people generating that revenue. Employees deserve to be heard and treated fairly when concerns or allegations arise. The office staff is often unable to provide clear answers or meaningful assistance, making an already frustrating situation even worse. To top it off, many employees work full-time schedules but receive no meaningful benefits. If you’re looking for an employer that values, supports, and protects its workers, this is not it. Based on my experience, there is absolutely no reason to work for Edustaff.

Nettiegurl 16

5 months ago

Don't waste your time. Many changes since I started in 2018. That was then ... They don't cover the $70 fingerprinting---that's out of YOUR pocket.. redrover and frontline are a mess. So don't bother trying to sort the wasted jobs. Districts pulled away cos it all became a mess. And any time you call you get a sickly sweet agent rep who is far from helpful. They once used to be the signature educational staffing for freelancing and contractual needs. That's no longer the case.

Glendy Montemurno

5 months ago

​I am writing this formal complaint to express my absolute outrage and to demand immediate accountability regarding the conduct of one of your employees. ​We have been formally notified that your employee engaged in predatory behavior toward middle school students. This individual physically touched and verbally assaulted minor children—actions that are not merely "inappropriate," but are criminal and predatory in nature. ​It is clear that your current vetting procedures are dangerously insufficient. A standard background check is a baseline, not a guarantee of safety. By failing to perform rigorous, source-based due diligence, you have placed vulnerable children in direct harm’s way. When an individual is comfortable enough to target multiple children, it suggests a pattern of behavior that should have been identified through more than a cursory records search. ​I am demanding a formal response regarding the following: ​Immediate Action: Confirmation of the immediate termination of this individual and their permanent removal from all school-related contracts. ​Protocol Review: A detailed explanation of how your company intends to overhaul its screening process to include direct source verification and behavioral history. ​Transparency: Confirmation that your company is cooperating fully with law enforcement and the school district's investigation. ​Your company was trusted to provide safe, professional personnel. You have failed in that duty. I expect a formal acknowledgment of this correspondence and a clear outline of the corrective actions you are taking to ensure this never happens to another child. ​

Susan VanderKolk

5 months ago

What a joke! I went back into the schools after retirement to see what was going on in education these days and witnessed many sad and unprofessional occurrences. At one point a small classroom of high school special ed. students told their teacher I was on the phone with my Mom the whole hour. The teacher's aide was 5 feet away from me when I had to take a call from my sick 89 year old mother from her retirement home who had a migraine and needed aspirin. I spoke briefly (5 minutes) with her nurse and it was all taken care of. The classroom aide never came forward to tell the truth about the fact that it wasn't just an hour long chit chat with my Mother. I received no support from Edustaff. Just fired. I don't even like phones and don't exactly use them unless I need to. I'm a retired preschool teacher and private practice therapist and went back to sub so I could report back to my friends and colleagues concerning all things education. At one school, I had to send a kid to the office for being completely disruptive. Edustaff just let me go because the school told them how upset the student was to go down there. What is wrong with these people? The kids were hardly ever a problem for me. It was Edustaff. They have such a bad reputation that keeps other retired teachers away. Sad. Well, it made for a lot of laughs and funny stories.