Renters Club

Albina Gjyrevci

a month ago

Stole my package. A package of mine was delayed and it was unfortunately meant to be delivered the day I checked out (I left at 4am). I messaged asking before it was if they can ship it back to me with a label I provide (or I would notify UPS to reject the delivery) and they agreed. I asked them to notify me when they receive it but they didn't; I followed up multiple times via whatsapp and Airbnb but they've ignored me. I guess when they saw $400 worth of athletic wear they decided they'd rather steal from their customers than to honor their agreement. Shameful.

Taha'a

a year ago

During the stay, we had 2 safety issues with the house. Upon arrival, Septic tank sensor was buzzing, I notified the property owner and they sent plumber next day. You dont wanna see anyone during your stay, right?! We had 1 visitor that day. Second problem is, pool was dirty with bugs and looking not well when we arrived. Anyways, we had to use it, you rent this property because of the pool, right?! But our kid got Salmonella bacteria from that filthy water. How do I know pool was filthy? Well, in the 3rd day, we saw pool guy came into property without any notice (2nd annoying inconvenience) and he said that he needed to add chlorine (pool was really missing hygiene) He added 3 gallons of chlorine to the pool. So, inspections before our arrival was NOT performed well and that caused us 2 inconvenience during our stay and health problem for our kid! Terrible service :( This property owner is not safe to rent his house!

Brittany Blackman

a year ago

We booked with Renter's Club for our business trip to Austin, TX, April 2025. The experience was excellent! They had great communication, a very clean condo, and even found something I left behind and coordinated an easy ship back to me. The kitchen had all the necessities we needed (like coffee!) and the bathroom amenities were marvelous in my hair. I highly recommend Renter's Club!!

Laura A

2 years ago

GREAT management and communication!!! We had gone with a different company prior to Renters Club and the other company was a nightmare. Renters Club was a 180: Kevin (I believe he’s the manager) has great follow through and is very professional. All of the staff are excellent too. Maintenance is prompt. The cleaners are amazing, shout out to them as well. DEFINITELY recommend this company if you are thinking of doing a short term rental for your home….. and also for those wanting to rent something short term around Austin.

Dina Brot

8 years ago

Beautiful house!! Loved our stay. Beautifully and comfortably furnished. Top of the line appliances. Great location. Perfect set up as my elderly in-laws had a room on the ground floor, hence no need to use any stairs. Pool came in handy on those really hot days. Had minimal interaction with Renters Club other than the booking/payment and check in/out. Each time was easy and very professional. Had a question once in the beginning of our stay and was quickly addressed. Thank you Renters Club for a wonderful experience during our son's graduation weekend!! It truly enhanced our special occasion.