US Bank

thenomad

a year ago

I recently opened a new business account at the branch and what a delight it was to encounter Ashlee! In a world where tenure now amounts to milliseconds, how refreshing to find a competent, knowledgeable and efficient professional with nearly 20 years experience. Keep her. Keep her. Keep her.

Steph Whiting

2 years ago

Every bank needs an Ashlee. She is a powerhouse. I wish she worked at every establishment I had to do business with! She is competent, efficient, personable, and actually gets the things done I need done. I will drive the 25 minutes to Park City just to get her help.

Ruby Diaz

5 years ago

While traveling overseas, my account had some suspicious activity; someone tried to change the mailing address. I contacted the bank and had them freeze the account until my return. Once back in the US, I visited the Park City office, and they requested some information to maintain my account open. I submitted all the requested information, and I was told everything was taken care. The bank ended up canceling my accounts while I had many payments scheduled. My mortgage company ended up charging me for the returned payment. The bank manager did not give me a refund for the late fee I was charged by my mortgage company, even though it was the bank's fault. I even have a letter from the bank acknowledging their mistake. After over 15 years of having my accounts at US Bank, I can say that the way they handled the situation was very poor. It looks like the local manager does not have any responsibility, as they keep forwarding me to the 1-800 number. I will not recommend this bank to anyone. I recommend local credit unions that take actual responsibility for their clients.

dawn santos

7 years ago

U.S. Bank is the best in town. The manager there Ashley is very knowledgeable and helpful has tons of good insight and direction when opening accounts or starting small businesses for example. Friendly atmosphere and great attitudes

Eduardo Pardo

10 years ago

US Bank staff always helpful and patient. They were always a step beyond in every thing I need. It's costumer service is so good that they really impressed me. I am looking forward to coming soon!! Thanks US Bank.