The St. Regis Deer Valley

Judson Wilton

a month ago

I wanted to take a moment to recognize an outstanding employee, Cheyenne, for the exceptional service she provided. I had an issue with a booking that was completely my fault, but Cheyenne handled the situation with professionalism, patience, and genuine kindness. She went well beyond what I would normally expect from a front desk manager. Not only did she help me work through the issue, but she also made sure I was connected with the right people so the necessary changes could be made. At every step she was helpful, calm, and focused on finding a solution. In a time when great customer service can sometimes be hard to find, Cheyenne truly stands out. She treated me and my family with respect and made the entire process much easier than I expected. Because of her help, we’re now looking forward to our stay this Wednesday, March 11th. Employees like Cheyenne make a real difference in the guest experience, and she deserves to be recognized for the effort and care she puts into her work. Sincerely, The Wilton Family

Theo Hayden

a month ago

Probably the best hotel I’ve ever stayed at. Stopped here for 1 night on a road trip to Zion National Park. The views were stunning especially on the night I arrived when there was thunder and lighting in the distance, it was one of the best views I’ve ever seen and I’ll remember it for a long time. The hotel itself is super cool. You take a gondola from the parking lot to the hotel, there’s a pool and the restaurants are luxurious and delicious. Overall a 10/10 experience for 1 night.

Juan Gamboa

a month ago

The wife and I had a wonderful 3 night stay over SB weekend. We went in with fairly high expectations and I'm pleased to say that they were surpassed. From the moment we booked the team at STR DV made sure to let us know they were available for anything we needed. This level of service was maintained through the entire stay. Every single member of the staff we encountered was extremely pleasant and helpful. During our stay we tried every restaurant on the site. The service was 10/10 at every single one and the food averaged 7/10. That being said, it was by far the best "mountain resort" food we've ever had. The ski in/ski out location was phenomenal and everyone working the ski valet was simply amazing. The bar/vintange room gets pretty crazy for the après but that was expected. What we didn't expect, and possibly the only con of the hotel, is the slow funicular. After you ride it a few times it just becomes a bit of a nuisance. Also the lines for it can get pretty crazy. Fortunately during the après, they do have staff that will bring you to the front of the line if you're staying at the hotel. Lastly, the hard product was also fantastic. We had a corner mountain view suite and one of the most comfortable beds I've ever slept on. We're certainly looking forward to making this a yearly trip and very thankful to the team for making our stay unforgettable.

Nick Halliday

3 months ago

Recently had a couples massage experience at the St. Regis - it was incredible! It was easy to find and the staff were incredibly helpful and accommodating. The locker room and relaxation room were clean and elegant. The walk down the spiral staircase that brings you to the treatment rooms was spectacular. It was a pleasant surprise to see a small stream splitting the long room below at the base of the stairs. The rooms were calming and comforting and the massage beds were heated! Our massage therapists were friendly and welcoming. Both my wife and I enjoyed our massages and would definitely come back again to receive another one of these incredible massages. They massaged head to toe, avoiding the stomach and private areas. We were both very pleased with the whole experience. Would recommend!

Tanya Birch

4 months ago

Our stay at the St. Regis Deer Valley was exceptional from start to finish. The property is stunning, with beautiful views and a truly luxurious atmosphere. The ski-in/ski-out access made hitting the slopes effortless, and the convenience of the funicular added a unique and memorable touch to the experience. The service was outstanding—every staff member I encountered was warm, attentive, and focused on making the stay perfect. The rooms were elegant and comfortable, with thoughtful details that made it easy to relax after a day on the mountain. Dining at the resort was another highlight, with excellent food and a cozy, upscale ambiance. Overall, the St. Regis Deer Valley delivered a flawless combination of luxury, convenience, and top-notch service. I highly recommend it for anyone looking for a truly elevated Park City getaway.