Spencer Slama

3 weeks ago

From check-in to check-out, the staff at Hyatt Place was attentive to every request or question I had. The location is in an awkward spot that is very inconvenient for food options if you don’t have a car, but there are city bus stops immediately outside the lobby entrance that will take you to Kimball Junction or Park City’s Main Street at no charge that have broad dining options. The The rooms were comfortably sized and clean. I want to specifically mention Dawn at the front desk, Valentina at the breakfast hostess stand, and the young lady from Argentina driving the shuttle whose name I believe is Risia(?). Terribly sorry for not getting her name exact! They all provided excellent service with a smile. There was also a gentleman who I believe was a maintenance technician or supervisor whose name I didn’t get, but I recall he was from the Central Valley in California. He provided excellent recommendations around the city after I’d told him I wasn’t able to continue with my winter sports plans after my first day. Thanks to all for your hospitality.

Mason Corry

3 weeks ago

I stay exclusively at Hyatt’s and this one may be the worst one I’ve stayed in. The tv never stayed connected for longer than 10 minutes couldn’t even watch a movie. Lamp on right side of bed that connects to the wall is gone. We were on the bottom floor and we could hear everything above us sounded like an earthquake every second of the day. I’d recommend the grand Hyatt over this worth every penny more. Staff was nice

Gerard

a month ago

We stayed at Hyatt Place Park City for about five days, booking through Expedia as the best financial option while skiing in Park City. No one specifically referred us to this hotel, but its close proximity to the base area was the main reason we chose it — and wow, bingo! The hotel is super conveniently located near Canyons Village and not too far from the Park City ski area. One of the biggest highlights was the complimentary shuttle service, running about every 30 minutes (as I remember), making getting to and from skiing extremely easy. A huge thank you to Jeff, our shuttle driver — what a wonderful asset to this hotel! Jeff was always smiling, super friendly, and reliably picked us up and dropped us off after long days of skiing. Outstanding service. The entire Hyatt Place team was very welcoming, the rooms were clean and comfortable, and breakfast was included — definitely worth it to start the day right. As a bonus, the hotel offers a 5 PM snack, which was always nice to grab. They also have ski equipment rental on-site, a nice pool, and a gym, which made our stay even more convenient. My family would absolutely recommend this place to anyone visiting Park City, and we will definitely be coming back again — 5 stars for

J A

2 months ago

Extremely disappointed with how our situation was handled by the Assistant General Manager. Due to an unexpected emergency, we asked for flexibility to cancel or reschedule our stay. Despite explaining the circumstances, we were told there were no options—no reschedule, no extension, no goodwill consideration. As a result, we lost all of the Hyatt points used for this reservation—points we had saved for nearly two years. What made this especially frustrating was the lack of empathy or willingness to even explore alternatives. It felt like policy was cited without any attempt to help a loyal guest. I’ve stayed with Hyatt many times because of the brand’s reputation for guest care, but this experience fell far below expectations. I hope Hyatt reviews how situations like this are handled, because losing years’ worth of points with no flexibility is extremely discouraging.

Cecil Ward

5 months ago

Courteous and professional staff, breakfast was remarkable, every individual we encountered was so friendly. Room was excellent, clean and roomy, beautiful fall color view from the room. Staff also provided great restaurant and activity recommendations. We loved staying here and hope to be back with friends!