Prime Steak House and Piano Bar
Steakhouse and piano bar offering steaks and seafood dishes such as crab cakes, plus desserts.
Best of Park City — Community Rankings
Voted by verified Park City locals, seasonal residents & visitors.
What People Are Saying
Diners like this steakhouse's delicious steaks, including the filet and ribeye, which are often served sizzling hot, along with appetizers like lobster bisque and crab cakes. They also highlight the friendly and attentive staff, the lively ambiance with live piano music, and that it's a great spot for special occasions. Some reviews mention the food can be overpriced.
Summarized from Google reviews
Details
Google Reviews
I’m really disappointed to say that my recent visit to Prime Steakhouse in Park City was the worst dining experience I’ve ever had. This is especially frustrating because I’ve been coming here for years and have always enjoyed great food and excellent service. This time, everything went wrong. Our dinner order was never placed, and we were left waiting with no communication. No one checked on us, and no one offered an apology. The situation became even more uncomfortable when our waitress was visibly upset and in tears, blaming the issue on other staff members. The lack of professionalism from management was shocking. One of the managers, Sean, was especially condescending and rude to us throughout the experience. When our bill finally came, it included multiple items we never ordered, which only added to the frustration. We were seated in the bar area because we’ve always enjoyed listening to the live piano. Tom, the bartender, was also very rude. He got into a heated argument with my friends. Even after Sean told him to keep quiet, the situation continued to escalate. It’s clear that this restaurant has seriously gone downhill. Unfortunately, after this experience, I won’t be returning and can’t recommend it to others.
I usually never leave reviews unless I am in awe of the place I went to or if I am disappointed about the experience. This is the 2nd time I have been to prime steakhouse and piano bar and I was disappointed this time. We had a friend in town and we all had extra money so we thought to have a nice steak dinner in beautiful park city. We arrived 20 minutes early for our reservation. The hostess was very friendly and they had our table already ready which was awesome. The last positive was the steaks they really do live up to the hype as I was very impressed by the flavor and tenderness of it. Also the ceaser salad I ordered was great as well. Now the negatives. I just felt the service was very disorganized and for a place that’s charging me 150 dollars for a steak and a couple of sides I was hoping the service would be top tier but instead I felt like I’ve had better service at a busy Texas Roadhouse before. The busboys would come by and ask if they could take our plates and I said yes that would be great but then he walked away without taking them. Then another busboy came and asked if he could take our plates and I said yes that would be great but then he walked away. Then 3 minutes later the original busboy came and took our plates. When they brought out our steaks and other sides they mixed up our steaks so we had to figure out which each steak belonged too. Not the biggest deal but then we realized 3 of us ordered New York steak strips with different cooking temperatures so we had to figure out which one was medium and which one was medium rare a pain. I don’t want anyone to get in trouble but I think more time with your employees is needed. Proper training as I feel if I am spending near 700 dollars for a meal including 20% gratuity the service should be phenomenal and not compared to Texas Roadhouse where I am only spending 100 to 150 to feed all my friends.
A top notch steakhouse with great food, service and a piano bar. We sat in the piano bar and listened to Robin play the piano and sing. She had a wonderful voice and great selection of songs. The lump crab appetizer was extremely fresh and everybody commented on how tasty it was. We ordered Filets that came on 500° plates and were cooked perfectly, the scallop wrapped in bacon exceeded expectations as well as the butterfly chicken main course and green beans almondine. Our server Bryan was attentive yet not overbearing and when we did have conversations with him, it was very pleasurable. Service from all of the staff meets the mark and we would highly recommend this establishment if you want a great dining experience in Park city We had eaten at Butcher’s which is a steakhouse across the street a couple nights before and we’re very disappointed
I walked in not knowing what to expect. I just needed food. From the moment when I walked in, sat at the bar, served was great. I ordered Crab cakes either baked potatoe. They have an amazing selection of wine too, it was amazing. I highly recommend, live music and great service. if you go sit at the bar,
Overall, pretty disappointed. Go to Ruth’s Chris steak house instead if you want a good tasting steak. Pro: The pianist was stellar. She created an awesome atmosphere. We sat on the patio but the window was open so we could clearly hear her. That was amazing. The steak was really tender. I will say that is a large plus. They did bring it out on the rare side, but the plate was so hot I could finish cooking my steak to how I like. Con: Bacon wrapped scallions were leaving much to the taste buds. They were too black which hurt the taste. And flavor was lacking. The dessert was also lacking flavor. The ice cream tasted like it was starting to get old, but not there yet. The small cake was barely warm, and I think microwaved. The steaks were disappointing. We got the bone in filet and the Wagyu. Both were extremely tender, which was nice. But the flavor tasted like butter, and that was it. They asked if I wanted steak sauce and I never use steak sauce because I like the flavor, but at this place we needed it. Seeing as the steaks are the climax, very disappointing. Do I regret going? If it was half the price, I would not have such a negative feeling. But at $275, I expected a lot more. I pay the similar amount or less at other steakhouses and get a better steak. Even Flemings in SLC is better. Sorry Prime! I was really looking forward to this meal.