Wasatch Pediatrics - Summit

Lauren Farleigh

7 months ago

It's tough that this is the only game in town. We routinely wait over 60 minutes past my appointment start time. After the Dr. has seen you, god help you if you need vaccines because that will be another +20 min wait. Especially when you have a sick child/infant, that type of delay really is excruciating and no one there comments on it or realizes that it's a problem (or maybe they just don't care). The front desk is disorganized. I called and emailed to get vaccination records for kindergarten registration, and nothing. I finally had to go in person to get the records. Lastly, i came in for a wellness check for my infant, and he had lost weight. The provider shrugged and said it was probably a measurement error. OK.... well then let's re-weigh him? Like how is that an acceptable answer to have the main health input for an infant be shrugged off as "probably we messed up weighing him". We came in once for an ear infection and the provider looked in the ears and said "I can't tell". Like, ok glad we waited 1.5 hours for that?? As soon as a decent pediatrician reopens in Park City, I will switch. Avoid if you can.

Courtney Cusick

8 months ago

I love this practice and Dr. Wake! I have never felt more listened to and all my concerns validated. I think it takes a special person to remember little facts about me and my kids and ask me about them the next visit. It makes it feel like a friendship as well as a doctor patient relationship. I have always been able to get in same day or have my medical questions answered. Could not be happier with my kids here.

Kassidee Black

8 months ago

I am very unhappy with this office. We have been going here for 5 years and I loved our doctor she moved on and we now see Dr Wake, which I will make perfectly clear is excellent! We love her! But every other we have seen there and the medical assistant make me feel like I am not taken seriously. This week we ended up in the ER twice because the doctors here didn’t care to listen to me. We were seen Wednesday and the symptoms came back worse so I called Wednesday after my appointment concerned, the assistant that answered said ‘the doctor told you they would be back, you didn’t think they would?’ That was unprofessional. It made me feel like my concern wasn’t worth the office's time. So I ended up back in the hospital because this office doesn’t care about my child.

C C

a year ago

I’m not sure how this place even has 4 stars. The pediatrician that seen my kids shamed their weight, didn’t listen to a thing I had to say, she interrupted every sentence I attempted to get out of my mouth. When she would ask questions I would try to explain and she would cut me off. When a concern was brought up it was disregarded. Neither of my kids (1yo and 2.5yo) liked her because she didn’t interact with them. She continuously made comments about how “big” my kids were. Not in an awe they are big way like a mom shaming, body shaming way. She shamed me for turning my son around to front facing. Stating that I shouldn’t have done that because he’s too “small” after going on and on about how huge he is…. I explained that was something I was insecure about and I checked with their previous pediatrician several times before turning him around because of his weight and height… she then gave me a dirty look she said I could do what i wanted but it’s not safe…. (My son is over max weight and almost height for rear facing) They had me schedule a follow up with them before leaving the office. They sent a message asking to confirm the appointment, which I didn’t do because I didn’t plan on going in because I was extremely uncomfortable going back there. They then call me after the appointment time saying I missed my appointment (that I didn’t confirm) and I would be charged a $50 fee… I don’t know… this is the first pediatrician I have ever been to that has made me feel attacked and uncomfortable. I can’t speak for all providers but I can speak for Morgan Leaventon. I 10/10 DO NOT RECOMMEND This place or provider!!! They/she will make you uncomfortable, mom shame, shame your child, and then charge you for it… I’m being charged because I was made so uncomfortable at my appointment that I didn’t want to call in or come in so I chose to not confirm my appointment…. UNPROFESSIONAL AND MONEY HUNGRY.

Connie Fernandez

a year ago

I called the clinic to ask why my daughter’s asthma medication was denied, and I was told it was because she needs to be seen again since it’s been a year. I explained that my daughter is struggling to breathe without her medication, and that I would be happy to schedule the appointment, but asked if they could approve it in the meantime. The nurse I spoke with was extremely rude, constantly talking over me, and simply said no. There was no compassion or understanding of how serious asthma can be, especially for a child. I left the call feeling dismissed and unheard. A little empathy and effort to help would have gone a long way. If this is how they treat concerned parents of children with chronic conditions, they should really reconsider who they have working as a nurse.