Holiday Inn Express & Suites Park City by IHG

M M

3 months ago

The best stay! We stayed for a week and had housekeeping every day, even on the days we left the room late. The staff were friendly, the room was always clean, and it was very quiet and comfortable.

Tom Donders

3 months ago

Absolutely one of the best hotels so far during my roadtrip. Holiday Inn usually never dissapoints with modern and clean rooms and very descent breakfast for American Standards. Location was also very nice, really enjoyed spending my overnight over here with some good weather

Parker

4 months ago

The hotel is pretty nice but don’t expect to sleep past 7:30 as the cleaners begin to make their rounds and are VERY loud. The internet is very spotty and TV loses signal frequently. I went into the weekend excited about the location and how nice it appeared, but quickly had my mind changed.

Megan Brown

7 months ago

Overall it was a great stay. Comfortable and clean. Could use some updates and the room had a strong cleaner or fragrant smell and the fan was kind of noisy but everything else was great. Staff was nice, check in/out essy and quick. Lots of free parking. Close to restaurants and walmart.

Jessica Reyes

9 months ago

We stayed at this hotel from December 23–26 for a family Christmas vacation. The location was great, and the rooms were clean and comfortable, which we appreciated. Unfortunately, our experience was negatively affected by ongoing issues with inconsistent hot water during the first two days of our stay. We attempted to call the front desk multiple times, but no one answered, which forced us to go downstairs to speak to someone in person. When we arrived, we found the employee at the front desk sitting with his feet kicked up, which was surprising given that guest calls were going unanswered. We were told the water heating system needed to be restarted and that it would take about 30 minutes for the water to heat back up. In reality, it took nearly an hour, and the same issue happened again the following day. We were informed that the hotel would provide a 15% discount for the days affected by the hot water issue, but later discovered that no discount was ever applied, which was very disappointing especially considering the cost of staying during the holiday season. While the hotel does have positives such as cleanliness and a great location, the lack of hot water, difficulty reaching staff, and the unfulfilled promise of compensation took away from what should have been an enjoyable family vacation.