Stein Eriksen Lodge Deer Valley

Brody Hendricks

a month ago

The Stein Eriksen is a well known hotel. The rooms are really nice. There is an arcade with food and drinks. Room service is good: they clean your room. The location is good also. The ski mountain is right next the lodge and if you need skis/poles you can get it at the pro shop. This is one of the nicest hotels in Utah and it's worth it. But don't come in the holidays because it will cost way more money.

KEITH UBBEN

a month ago

The hotel is amazing, grounds, rooms, spa, it's all great and the vibe they have curated is terrific. Food was amazing, awesome bison burger but the service is really, really top notch, for the whole stay. No complaints, well done.

Stephanie Taing

2 months ago

We only got to stay one night, but I'm already looking to book another stay next ski week. The hotel called us a week prior to let us know that ski season ended early this year and they were willing to cancel and refund our reservation. We decided to keep our trip as planned and check out Park City for next year. Upon arrival, we were upgraded to the one bedroom suite, which I think is the way to go! So much space for 2 adults and 2 kids, comes with a fully stocked kitchen, 2 bathrooms, a murphy bed, hot tub, and steam shower! Such a wonderful way to unwind and relax.

Lucca S.

4 months ago

Absolutely a piece of heaven. Every day I spent there was wonderful, and every person working there seemed to be genuinely caring about you and your experience. I highly recommend the spa too, Amanda was very insightful and helped with my neck/shoulder pain, I felt like a new person and wish I had done a 2hrs session. Truly one of a kind people, place and experience. 5 stars is simply not enough. :)

Jonathan Carlson

9 months ago

Good and very bad. Having stayed at some of the top hotels and resorts around the world; Stein does some things very well. And has some gaping deficiencies and need for self reflection. The good: The bell staff and front desk was fantastic from arrival to departure (minus an incident to be detailed below). The food and staff at breakfast were also fantastic. The spa was top notch, and the pools/hot tubs as well. The rooms: The housekeeping, bath products, and daily amenities were high end. The rooms clean and nicely appointed. The large updated bathrooms are great. Issues: The room temperature was a constant issue, as the AC unit struggled to adequately cool the room or keep it at a regular temperature. This is something a hotel of this caliber should have invested in. The patio rooms with hot tubs are lovely, however certain rooms have significant road noise with gravel trucks roaring by early in the AM. At the St. Regis and Montage, S’mores is well done. Here, they provided a nice kit.. but you had to hike a mile through the garage to two outdoor fire pits that were not lit when we got there. Didn’t have the same effect as the other hotels. **** Finally… here was the major blunder and the ensuing response that has me leaving a poor rating. The valet accidentally gave our rental car to another couple, by failing to verify ownership. This negligence resulted in our car being in unauthorized hands for two hours. When we realized the mistake.. we notified the hotel and they were quick to send a team to recover our stolen vehicle. However, this is where the hospitality ended. My follow up emails to the hotel manager Colin, were ignored. And adequate compensation (in my opinion) for such a major mistake was not given. ($280 off a 4K stay). No follow up apology either. Thats very shockingly poor management, especially for such an “esteemed” property. Its responses like that that will have me staying at a different property in the future. Even though much of our stay was enjoyable.