The Chateaux Deer Valley

Russ Rosenlof

a month ago

Overall has a great time here. The room was very clean and I really liked the older aesthetic. The free smores were a hit with the kids and it was nice being able to hang out in the courtyard. The breakfast buffet was on the better side as far as buffets go, but still a bit lower quality than what I’d expect from a hotel like this. I stayed at stein Eriksen lodge (owned by same company) a few weeks ago and feel like the lodge was a higher caliber of service and quality, more attention to detail in the rooms, better amenities, and better quality of on premises food. I would stay again, but would prefer the lodge if able to choose. Fantastic location, nearby to lifts and shuttle service can easily get you downtown.

Donald Reay

2 months ago

Super disappointing. I booked a two-night stay through Priceline about 15 minutes before arriving for a last-minute trip. Given the Deer Valley location and the high price, I expected a solid, comfortable experience. What we got fell well short. Parking is confusing and poorly marked on arrival. The only option is underground parking at $40 per night—an extra charge that was never mentioned during booking. That alone added a meaningful cost that wasn’t transparent upfront. The room itself was surprisingly small—noticeably smaller than rooms at most newer hotels. The property feels older (though generally well-kept), but the details were disappointing. The wet bar sink was broken, and the refrigerator was so loud it kept us awake the entire night. The three pillows on the king-size bed felt like oversized cotton swabs—hot, dense, and uncomfortable. As soon as we saw the room, I went back to the front desk and asked to cancel the second night. They refused to cancel the second night, although it had literally only been about 30 minutes since I had booked it. We stayed the one night, got almost no sleep because of the fridge noise, and left the next day despite having already paid for two nights. I asked to speak to a manager about a refund in the morning, and they refused to allow me to speak to a manager and indicated they had already talked to the manager about my request, and it was denied. Between the parking fee and other add-ons, the final cost ran roughly 25% higher than the rate shown on Priceline and similar sites. For the price and the Deer Valley address, this was a significant letdown. There are far better options in Park City at lower rates, and even the Grand America in Salt Lake City would have been a better value. Although it was in Deer Valley, it is not within walking distance of anything. There is no view, and unless you are skiing, there is zero advantage to staying in that location. Even if you were skiing, you would need a shuttle to get anywhere. I would not stay here again and would not recommend it. The combination of opaque fees, a tiny room with maintenance issues, and a hard no-refund stance made for a frustrating experience.

Aonika Russell

4 months ago

I recently stayed at Chateaux Deer Valley while attending an art event, and overall, it was a wonderful experience. The rooms were modern, spacious, and very comfortable. I especially loved the fireplace, which made the room feel cozy and inviting after a long day. The bed was incredibly comfortable, and the hot chocolate available at the property was a nice touch. One of my favorite features was the complimentary s'mores kits available at the front desk. Guests can take them to the fire pits near the pools on the second level, which made for a fun and memorable evening experience. The restaurant was excellent, and the pizza was surprisingly delicious. Another unique touch was the property's scavenger hunt. Guests can search for Chateaux wooden coasters hidden around the resort, and if you find one, you receive a free pizza. It was a creative way to encourage guests to explore the property and made lunch even more enjoyable. The staff throughout the hotel were friendly, approachable, and genuinely helpful whenever I had questions. The only downside of my stay was the $40 per night parking fee. This was not clearly disclosed before my arrival and came as an unwelcome surprise at check-in. While I understand that resort properties often charge for parking, unexpected fees can significantly impact the overall value of a stay. That said, the accommodations, amenities, staff, and unique guest experiences made for a very enjoyable visit. I would gladly stay here again, though I would appreciate more transparency regarding parking costs upfront.

Stephanie Spradlin

4 months ago

Absolutely amazing! We were in for a business trip and The Chateaux was beyond phenomenal. We had adjoining rooms booked, and it was like a luxury apartment with a full kitchen, 2 full bathrooms, laundry, a balcony, two full fireplaces, a main bedroom and a Murphy bed in the living room. Very comfortable. I wish we could have stayed longer. The resort is full of amazing amenities and very friendly staff. Jono and Brian were the shuttle drivers we encountered and I can’t rave enough about them! Thank you S. E., The Chateaux and Park City. Your hospitality is unmatched!

Wyatt McRaney

6 months ago

My family and I stayed here for the weekend, and it was phenomenal! The staff were consistently polite and quick to help. We used the provided shuttle service to get to Main Street—it was easy to use and far more convenient than trying to find parking. The pool was amazing; we had a hard time getting our kids out of it. The temperature was perfect, and the views were incredible. Our suite was spacious, clean, and the beds were very comfortable. I highly recommend this resort, especially if you’re bringing kids. They also offer additional outdoor activities we didn’t have time to try, including cornhole, s’mores, fire pits, and fountains. What a great experience!